Certified in Healthcare Privacy and Security (CHPS) Practice Exam 2025 – All-in-One Study Guide for Exam Success

The primary function of healthcare operations in relation to protected health information is to manage the business aspects of healthcare. This involves overseeing a variety of administrative functions essential for healthcare delivery, such as billing, claims processing, financial management, and other operational activities. Effective management of these operations ensures that healthcare organizations can run smoothly and comply with regulations concerning the use and protection of protected health information (PHI).

In managing these business aspects, healthcare operations professionals are responsible for ensuring that PHI is handled appropriately and securely while facilitating necessary administrative tasks. They play a critical role in maintaining the integrity and confidentiality of patient information, ultimately supporting the healthcare organization's overall mission and compliance with legal requirements, such as HIPAA.

Other options may involve aspects of healthcare but do not define the primary function of healthcare operations in relation to PHI. Disclosing patient information to third parties must be done within legal and ethical guidelines, emphasizing the need for proper procedures rather than serving as a central purpose. Conducting medical research, while important, typically falls under different operational areas such as research compliance and ethics, not general healthcare operations. Likewise, improving patient treatment outcomes is a goal of healthcare in general but does not specifically align with the operational management of PHI.